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Returning a Kiosk

Supplies:

  • Large roll of wrapping foam
  • Plastic wrap
  • Two pieces of foam for the printer bed
  • One piece of foam for the printer toolhead
  • Masking tape

Note: Take pictures of the kiosk packaging inside and out, and send them to us. This will ensure you are not liable for any damages that may occur during shipping.

 

Procedure:

1. Begin by unplugging all of the cords and shutting off the printer.

2. Next wrap all loose pieces in foam and place in the bottom drawer

  • Filament holder handle
  • Filament rolls
  • Extra beds, or toolheads
  • Tools, tablets, and additional parts

bb1

 

 

3. On the inside, there are a few places you need to secure:
  • Tape down the LED lights in the back.
  • Pack foam around the toolhead to prevent it from moving. 
  • Pack foam around the bed to prevent it from moving backwards and forwards. 
  • Remove the filament roll and the filament handle from inside the kiosk. You can put those in the drawer. 

bb2

 

4. Wrap the kiosk in in a layer of cardboard or a layer of foam to protect from dents and scratches. Then, wrap it again with plastic wrap to keep the foam secured in place.

Inside Example:                                      Outside Example (Secure with foam or cardboard):

 

 

Note: If you're sending it back inside a crate, be sure to lock the wheels!

5. Let us know it’s ready for pick up, and send us photos of the assembly.

 

Thank you!