--- title: Runout Sensor Error description: Probing Failure --- [Skip to content](https://www.help.protosthetics.com/galileo/runout-sensor-error-pro#main-content) English Show submenu for translations ![ProtostheticsGalileo Logo](https://www.help.protosthetics.com/hubfs/ProtostheticsGalileo%20Logo.svg) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://www.help.protosthetics.com/galileo/contact-us) [Contact us](https://www.help.protosthetics.com/galileo/contact-us?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Galileo by Protosthetics](https://www.help.protosthetics.com/galileo?hsLang=en) 2. [Hardware Troubleshooting & Maintenance](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en) 3. [Hardware Troubleshooting - Pro](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#hardware-troubleshooting-pro) February 3, 2026 # Runout Sensor Error The filament continuously extrudes or in some cases, the print pauses itself. An error message appears on the printer screen that says "Extruder one error." The run-out sensor will need to be switched off from the printer screen, following these steps : - Select Menu \> Advanced Settings \> Filament \> Runout Sensor - Set Runout Sensor to "NO" - Select Done (x3) - Save the settings for next power on Afterwards, feel free to restart your print from FabOne. - [Account & General Information](https://www.help.protosthetics.com/galileo/account-general-information?hsLang=en#main-content) - [Account & Permissions](https://www.help.protosthetics.com/galileo/account-general-information?hsLang=en#account-permissions) - [Policies & Guarantees](https://www.help.protosthetics.com/galileo/account-general-information?hsLang=en#policies-guarantees) - [Printer Returns](https://www.help.protosthetics.com/galileo/account-general-information?hsLang=en#printer-returns) - [Scanning Options](https://www.help.protosthetics.com/galileo/scanning-options?hsLang=en#main-content) - [App & Hardware Setup](https://www.help.protosthetics.com/galileo/scanning-options?hsLang=en#app-hardware-setup) - [Scanning Best Practices](https://www.help.protosthetics.com/galileo/scanning-options?hsLang=en#scanning-best-practices) - [Ordering Process & FabOne Portal](https://www.help.protosthetics.com/galileo/ordering-process-fabone-portal?hsLang=en#main-content) - [Placing & Managing Orders](https://www.help.protosthetics.com/galileo/ordering-process-fabone-portal?hsLang=en#placing-managing-orders) - [Print Control](https://www.help.protosthetics.com/galileo/ordering-process-fabone-portal?hsLang=en#print-control) - [CFAB Options](https://www.help.protosthetics.com/galileo/ordering-process-fabone-portal?hsLang=en#cfab-options) - [Galileo Product Options](https://www.help.protosthetics.com/galileo/galileo-product-options?hsLang=en#main-content) - [Prosthetic Products](https://www.help.protosthetics.com/galileo/galileo-product-options?hsLang=en#prosthetic-products) - [Orthotic Products](https://www.help.protosthetics.com/galileo/galileo-product-options?hsLang=en#orthotic-products) - [Customization & Fitting](https://www.help.protosthetics.com/galileo/galileo-product-options?hsLang=en#customization-fitting) - [Filament & Printing FAQs](https://www.help.protosthetics.com/galileo/filament-printing-faqs?hsLang=en#main-content) - [Filament Loading & Handling](https://www.help.protosthetics.com/galileo/filament-printing-faqs?hsLang=en#filament-loading-handling) - [Preparing the Printer](https://www.help.protosthetics.com/galileo/filament-printing-faqs?hsLang=en#preparing-the-printer) - [Hardware Troubleshooting & Maintenance](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#main-content) - [General Tips & Tricks](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#general-tips-tricks) - [Connection Troubleshooting](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#connection-troubleshooting) - [Hardware Troubleshooting - Pro](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#hardware-troubleshooting-pro) - [Hardware Maintenance - Pro](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#hardware-maintenance-pro) - [Hardware Troubleshooting - Galileo O&P/Pro 2](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#hardware-troubleshooting-galileo-op-pro-2) - [Hardware Maintenance - Galileo O&P/Pro 2](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#hardware-maintenance-galileo-op-pro-2) [![ProtostheticsGalileo Logo-1](https://www.help.protosthetics.com/hubfs/ProtostheticsGalileo%20Logo-1.svg "ProtostheticsGalileo Logo-1")](http://protosthetics.com) 510 6th Ave N, Ste D, Fargo, ND 58102 USA [mailto:success@protosthetics.com](mailto:success@protosthetics.com) Copyright © 2026, Protosthetics