--- title: Protosthetics Pectus and Rib Flare Limited Warranty description: Pectus Warranty --- [Skip to content](https://www.help.protosthetics.com/galileo/protosthetics-pectus-and-rib-flare-limited-warranty#main-content) English Show submenu for translations ![ProtostheticsGalileo Logo](https://www.help.protosthetics.com/hubfs/ProtostheticsGalileo%20Logo.svg) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://www.help.protosthetics.com/galileo/contact-us) [Contact us](https://www.help.protosthetics.com/galileo/contact-us?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Galileo by Protosthetics](https://www.help.protosthetics.com/galileo?hsLang=en) 2. [Ordering Process & FabOne Portal](https://www.help.protosthetics.com/galileo/ordering-process-fabone-portal?hsLang=en) 3. [CFAB Options](https://www.help.protosthetics.com/galileo/ordering-process-fabone-portal?hsLang=en#cfab-options) May 7, 2026 # Protosthetics Pectus and Rib Flare Limited Warranty ## Thank you for choosing Protosthetics. We take immense pride in the quality of our medical devices and are committed to supporting your journey with products built to the highest standards of durability and care. Below you will find the formal terms of our limited warranty. ### Statement of Coverage Protosthetics warrants that all products shall be free from significant defects in materials and workmanship when used under normal conditions and for their intended medical purpose. This warranty is divided into two specific protection tiers: - **Brace Straps:** Covered for a period of **6 months** from the date of delivery. - **The Brace Shell:** The primary brace structure is covered for a period of **one year from the date of delivery**. This coverage includes protection against material failure and structural breakage resulting from normal wear and tear. ### The Claims Process To maintain the integrity of our quality control, all warranty claims regarding braces require the component to be returned to Protosthetics for physical inspection. Once our technicians verify the defect, Protosthetics will issue a repaired brace or a replacement for the affected component at our discretion. ### Limitations and Exclusions While we stand by our craftsmanship, this warranty does not apply to damage resulting from: - **Improper Care:** Misuse, abuse, or failure to follow the provided maintenance and cleaning instructions. - **Unauthorized Alterations or Repairs:** Any damage caused by modifications or repairs performed by a third party not explicitly authorized in writing by Protosthetics. - **Expired Timelines:** Issues reported outside of the following windows are not eligible for warranty service: - **30 Days:** Initial manufacturing defects or "out-of-the-box" discrepancies. - **1 Year:** Standard warranty claims as defined by the component type above. ### Shipping & Logistics Protosthetics is happy to cover shipping costs for repairs or replacements provided the issue is reported within the specified warranty and adjustment windows. If a claim is filed outside of these timeframes or is found to be ineligible for warranty coverage, the customer shall be responsible for all shipping and handling costs to and from our facility. --- *Protosthetics reserves the right to determine, at its sole discretion, whether a product failure is the result of a manufacturing defect or user-incurred damage.* - [Account & General Information](https://www.help.protosthetics.com/galileo/account-general-information?hsLang=en#main-content) - [Account & Permissions](https://www.help.protosthetics.com/galileo/account-general-information?hsLang=en#account-permissions) - [Policies & Guarantees](https://www.help.protosthetics.com/galileo/account-general-information?hsLang=en#policies-guarantees) - [Printer Returns](https://www.help.protosthetics.com/galileo/account-general-information?hsLang=en#printer-returns) - [Scanning Options](https://www.help.protosthetics.com/galileo/scanning-options?hsLang=en#main-content) - [App & Hardware Setup](https://www.help.protosthetics.com/galileo/scanning-options?hsLang=en#app-hardware-setup) - [Scanning Best Practices](https://www.help.protosthetics.com/galileo/scanning-options?hsLang=en#scanning-best-practices) - [Ordering Process & FabOne Portal](https://www.help.protosthetics.com/galileo/ordering-process-fabone-portal?hsLang=en#main-content) - [Placing & Managing Orders](https://www.help.protosthetics.com/galileo/ordering-process-fabone-portal?hsLang=en#placing-managing-orders) - [Print Control](https://www.help.protosthetics.com/galileo/ordering-process-fabone-portal?hsLang=en#print-control) - [CFAB Options](https://www.help.protosthetics.com/galileo/ordering-process-fabone-portal?hsLang=en#cfab-options) - [Galileo Product Options](https://www.help.protosthetics.com/galileo/galileo-product-options?hsLang=en#main-content) - [Prosthetic Products](https://www.help.protosthetics.com/galileo/galileo-product-options?hsLang=en#prosthetic-products) - [Orthotic Products](https://www.help.protosthetics.com/galileo/galileo-product-options?hsLang=en#orthotic-products) - [Customization & Fitting](https://www.help.protosthetics.com/galileo/galileo-product-options?hsLang=en#customization-fitting) - [Filament & Printing FAQs](https://www.help.protosthetics.com/galileo/filament-printing-faqs?hsLang=en#main-content) - [Filament Loading & Handling](https://www.help.protosthetics.com/galileo/filament-printing-faqs?hsLang=en#filament-loading-handling) - [Preparing the Printer](https://www.help.protosthetics.com/galileo/filament-printing-faqs?hsLang=en#preparing-the-printer) - [Hardware Troubleshooting & Maintenance](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#main-content) - [General Tips & Tricks](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#general-tips-tricks) - [Connection Troubleshooting](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#connection-troubleshooting) - [Hardware Troubleshooting - Pro](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#hardware-troubleshooting-pro) - [Hardware Maintenance - Pro](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#hardware-maintenance-pro) - [Hardware Troubleshooting - Galileo O&P/Pro 2](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#hardware-troubleshooting-galileo-op-pro-2) - [Hardware Maintenance - Galileo O&P/Pro 2](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#hardware-maintenance-galileo-op-pro-2) [![ProtostheticsGalileo Logo-1](https://www.help.protosthetics.com/hubfs/ProtostheticsGalileo%20Logo-1.svg "ProtostheticsGalileo Logo-1")](http://protosthetics.com) 510 6th Ave N, Ste D, Fargo, ND 58102 USA [mailto:success@protosthetics.com](mailto:success@protosthetics.com) Copyright © 2026, Protosthetics