--- title: How to use the Galileo Scanner App description: How to use the Galileo Scanner App --- [Skip to content](https://www.help.protosthetics.com/galileo/how-to-use-galileo-scanner#main-content) English Show submenu for translations ![ProtostheticsGalileo Logo](https://www.help.protosthetics.com/hubfs/ProtostheticsGalileo%20Logo.svg) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://www.help.protosthetics.com/galileo/contact-us) [Contact us](https://www.help.protosthetics.com/galileo/contact-us?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Galileo by Protosthetics](https://www.help.protosthetics.com/galileo?hsLang=en) 2. [Scanning Options](https://www.help.protosthetics.com/galileo/scanning-options?hsLang=en) 3. [App & Hardware Setup](https://www.help.protosthetics.com/galileo/scanning-options?hsLang=en#app-hardware-setup) October 1, 2026 # How to use the Galileo Scanner App *Galileo Scanner* is our all-new, user-friendly scanning app compatible with iPhone 10+ with Face ID or with an iPad & Structure sensor. We will be discontinuing our original scanning app, *Protosthetics Scan & 3D Print,* during 2026. Please transition to using this new app before then to avoid losing any future scans. #### **Note:** This app is only compatible with devices on **iOS version 17.2** or later. ### **Download** **and Log In** 1. Navigate to your [App Store here](https://apps.apple.com/us/app/galileo-scanner/id6745301113) and click "Get" to download the app. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/b/6/1/bb61eef0a8622800/image0_13ddgjo.png) 2. Log in with your existing Galileo Credentials. Email us at [success@protosthetics.com](mailto:success@protosthetics.com) if you need to set up an account. ### Taking a Scan 1. Select a body part to scan. 1. If you are scanning a leg, upper extremity, or chest, click the option that says *"Any body part."* 2. If you are scanning a foot, choose the left or right plantar surface options. 3. If you are scanning the inside of a cast, click the *"Cast"* option. ![](https://www.help.protosthetics.com/hs-fs/hubfs/IMG_0002-png.png?width=300&height=650&name=IMG_0002-png.png) 2. Your camera will open with instructions. Click "OK." ![Camera Will Open with Instructions](https://storage.crisp.chat/users/helpdesk/website/-/b/b/6/1/bb61eef0a8622800/img0467_15qgsi.png) 3. Click "Scan" to begin scanning. ![Yellow indicates the scanner is detecting the object](https://storage.crisp.chat/users/helpdesk/website/-/b/b/6/1/bb61eef0a8622800/image_13brb6f.png) 4. Click "Done" to view your scan. ![The image will turn white to indicate it's being captured](https://storage.crisp.chat/users/helpdesk/website/-/b/b/6/1/bb61eef0a8622800/image_1f7jayu.png) 5. Click "Save" if finished, or "Redo" to try again. ![Either save the scan or redo it](https://storage.crisp.chat/users/helpdesk/website/-/b/b/6/1/bb61eef0a8622800/image_1hfr3q4.png) 6. After scanning, select the pencil icon to enter in your PO#. ![](https://www.help.protosthetics.com/hs-fs/hubfs/undefined-Oct-01-2026-01-37-02-0195-PM.png?width=300&height=650&name=undefined-Oct-01-2026-01-37-02-0195-PM.png) 7. If you would like to send any additional photos along with your scan, you can select “Add Attachments." *Note: These are not required to complete an order but are helpful for our Design Team.* 8. You can select photos you have previously taken in “Gallery” or take new photos from your Camera. ![](https://www.help.protosthetics.com/hs-fs/hubfs/undefined-Oct-01-2026-01-39-57-5523-PM.png?width=300&height=650&name=undefined-Oct-01-2026-01-39-57-5523-PM.png) 9. Press the white circle to take a picture, the arrows to flip your camera, or the “X” to back out. ![](https://www.help.protosthetics.com/hs-fs/hubfs/undefined-Oct-01-2026-01-41-46-2022-PM.png?width=300&height=650&name=undefined-Oct-01-2026-01-41-46-2022-PM.png) 10. This screen allows you to resize your picture. You can either “Retake” the photo or submit the photo by selecting “Use Photo.” ![](https://www.help.protosthetics.com/hs-fs/hubfs/undefined-Oct-01-2026-01-43-03-3711-PM.png?width=300&height=650&name=undefined-Oct-01-2026-01-43-03-3711-PM.png) 11. Once the photo has been taken, you can either add more photos via “Add Attachments” or Upload the files to your Fab One account via “Upload to Server." ![](https://www.help.protosthetics.com/hs-fs/hubfs/undefined-Oct-01-2026-01-44-43-6634-PM.png?width=300&height=650&name=undefined-Oct-01-2026-01-44-43-6634-PM.png) ### Find Your Scan 1. Click "Recent" in the bottom right to view your previous scans. ![Click "Recent" to See Your Recent Scans](https://storage.crisp.chat/users/helpdesk/website/-/b/b/6/1/bb61eef0a8622800/image_1mjh0lx.png) ### Scanning a Foot 1. Click the Plantar Surface to begin your scan. Instructions will appear on the screen. Then follow the initial instructions above. ![](https://storage.crisp.chat/users/helpdesk/website/-/b/b/6/1/bb61eef0a8622800/image_1ts6t8x.png) ### Turning on Scan with Color 1. Before clicking "Scan," tap the 3 circles in the bottom left. Please enable this if you want landmark drawings to appear on the scan. ### Turn on Mirror Mode #### **Note:** Use Mirror Mode if using a mirror attachment 1. Before clicking "Scan," check the "Mirror" option. ![](https://image.crisp.chat/process/original/?url=https%3A%2F%2Fstorage.crisp.chat%2Fusers%2Fhelpdesk%2Fwebsite%2F-%2Fb%2Fb%2F6%2F1%2Fbb61eef0a8622800%2Fimg0469_v1d09w.png) - [Account & General Information](https://www.help.protosthetics.com/galileo/account-general-information?hsLang=en#main-content) - [Account & Permissions](https://www.help.protosthetics.com/galileo/account-general-information?hsLang=en#account-permissions) - [Policies & Guarantees](https://www.help.protosthetics.com/galileo/account-general-information?hsLang=en#policies-guarantees) - [Printer Returns](https://www.help.protosthetics.com/galileo/account-general-information?hsLang=en#printer-returns) - [Scanning Options](https://www.help.protosthetics.com/galileo/scanning-options?hsLang=en#main-content) - [App & Hardware Setup](https://www.help.protosthetics.com/galileo/scanning-options?hsLang=en#app-hardware-setup) - [Scanning Best Practices](https://www.help.protosthetics.com/galileo/scanning-options?hsLang=en#scanning-best-practices) - [Ordering Process & FabOne Portal](https://www.help.protosthetics.com/galileo/ordering-process-fabone-portal?hsLang=en#main-content) - [Placing & Managing Orders](https://www.help.protosthetics.com/galileo/ordering-process-fabone-portal?hsLang=en#placing-managing-orders) - [Print Control](https://www.help.protosthetics.com/galileo/ordering-process-fabone-portal?hsLang=en#print-control) - [CFAB Options](https://www.help.protosthetics.com/galileo/ordering-process-fabone-portal?hsLang=en#cfab-options) - [Galileo Product Options](https://www.help.protosthetics.com/galileo/galileo-product-options?hsLang=en#main-content) - [Prosthetic Products](https://www.help.protosthetics.com/galileo/galileo-product-options?hsLang=en#prosthetic-products) - [Orthotic Products](https://www.help.protosthetics.com/galileo/galileo-product-options?hsLang=en#orthotic-products) - [Customization & Fitting](https://www.help.protosthetics.com/galileo/galileo-product-options?hsLang=en#customization-fitting) - [Filament & Printing FAQs](https://www.help.protosthetics.com/galileo/filament-printing-faqs?hsLang=en#main-content) - [Filament Loading & Handling](https://www.help.protosthetics.com/galileo/filament-printing-faqs?hsLang=en#filament-loading-handling) - [Preparing the Printer](https://www.help.protosthetics.com/galileo/filament-printing-faqs?hsLang=en#preparing-the-printer) - [Hardware Troubleshooting & Maintenance](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#main-content) - [General Tips & Tricks](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#general-tips-tricks) - [Connection Troubleshooting](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#connection-troubleshooting) - [Hardware Troubleshooting - Pro](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#hardware-troubleshooting-pro) - [Hardware Maintenance - Pro](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#hardware-maintenance-pro) - [Hardware Troubleshooting - Galileo O&P/Pro 2](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#hardware-troubleshooting-galileo-op-pro-2) - [Hardware Maintenance - Galileo O&P/Pro 2](https://www.help.protosthetics.com/galileo/hardware-troubleshooting-maintenance?hsLang=en#hardware-maintenance-galileo-op-pro-2) [![ProtostheticsGalileo Logo-1](https://www.help.protosthetics.com/hubfs/ProtostheticsGalileo%20Logo-1.svg "ProtostheticsGalileo Logo-1")](http://protosthetics.com) 510 6th Ave N, Ste D, Fargo, ND 58102 USA [mailto:success@protosthetics.com](mailto:success@protosthetics.com) Copyright © 2026, Protosthetics